Xero sync setup guide

This guide will walk through setting up the sync with Xero.

Table of Contents

Sync Overview

The following image shows what objects sync and in which direction.

Xero sync image

Pre setup requirements

Tracking Categories

  • If using Locations and/or Departments, they must be named Location and Department within Xero to ensure proper sync.
    Tracking category in Xero

Connect the Sync

  1. Select the sync icon, select Setup

  2. Select Connect to Xero
    Connect to Xero
  3. Enter Xero login credentials
    Xero login
  4. Select the Xero company to sync with, select Allow access
    Allow access
    • If you can't select the organisation you want to sync with because it is greyed out, you may need to disconnect an existing CashFlow Complete connection first
      1. In the Xero organisation you want to sync with, go to Connected apps in Settings
      2. Disconnect any connections with CashFlow Complete
      3. Try the sync connection in CashFlow Complete again
  5. Select simple sync preferences

The sync is now connected.

Accounting Preferences

To set up accounting preferences for reporting and tracking:

  1. Select Settings
  2. Under Accounting, select Preferences
  3. Select the edit icon
  4. Set preferences
  5. Select Save
  6. Select the sync icon and Sync Now to run another sync

The sync setup is now complete.