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Support
  1. Support
  2. Oracle NetSuite
  3. Troubleshoot

Troubleshoot

  • Oracle NetSuite Sync: Vendors, accounts, customers, or other list items not syncing

ACCOUNT SETUP View all

  • Get Started checklist
  • Enabling accounting preferences
  • Enabling accounting classifications
  • Create an accounting classification

GETTING PAID View all

  • Adding new customers
  • Enter a new Invoice
  • Portal accounts: what the customer sees
  • Payment timing - Receivables

CONNECTING WITH MY VENDOR View all

  • Set up a vendor for ePayment
  • Inviting a vendor to be paid electronically
  • Large Biller Vendor ePayment Setup
  • Applying payments to the correct account

PAYABLES / HOW TO PAY View all

  • Enter a new bill
  • Paying Bills
  • Payment timing - Payables
  • Vendor not connected yet

QuickBooks for Windows View all

  • QuickBooks for Windows Sync Setup Guide
  • QuickBooks for Windows - Sync dashboard local setup installation
  • QuickBooks for Windows - Server or Hosting provider sync dashboard installation
  • Sync with QuickBooks for Windows

QuickBooks Online View all

  • QuickBooks Online Sync Setup Guide
  • QuickBooks Online Sync - At a Glance
  • QuickBooks Online Sync - FAQ's
  • QuickBooks Online Sync - Notes and Known Limitations

NetSuite / Intacct / Xero

  • NetSuite Sync Setup Guide
  • Intacct Sync - User Guide
  • Xero Sync Setup Guide
  • Other Accounting Systems

Import / Export View all

  • Best practices: Importing non-transaction records
  • Best practices: Importing transactions
  • Exporting records and transactions from Bill.com
  • Export Profiles: Customizable export reports

Payables View all

  • What to expect when voiding payments
  • Returned Checks
  • Pay a Vendor feature
  • Enabling Accounting preferences

Receivables View all

  • Payment Timing - Receivables
  • Recurring Invoices
  • Charging a customer
  • Setting up Auto Pay for a customer
    Load more
    • Manage vendors
    • Manage customers
    • Manage Company info
    • Pay a vendor
    • Manage invoices
    • Upload a business logo
    • Manage vendors
    • Autopay for vendors
    • Mark a bill as paid
    • Pay a vendor
    • Payables payment timing
    • Void an outgoing payment
    • Manage customers
    • Create and send a customer invoice
    • Get paid via the Customer Portal
    • Manage invoices
    • Receivables payment timing
    • View payments received

    FAQ

    Auto Pay for Vendors Recurring bills Creating a recurring invoice Auto Pay for Customers Accepting ePayments Vendor not connected yet Managing Vendor payment methods Payment timing - Payables Check payments Charging a customer Updating a vendor's bank information Setting up and using the Network Applying vendor credits Processing Items from the Inbox
    How do I add a vendor? How do I void a payment? How do I invoice a customer? How do I pay bills? When are funds deducted for a payment? How do I set up autopay for a vendor?

    Can’t find your answer?

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